VirtualReceptionist@VirtualOfficeMedia
Using the Virtual Receptionist service from VirtualOfficeMedia is a fraction of the cost of hiring, training and employing a live receptionist at your office and ensures your customers get to
speak with a live Agent, instead of getting an automated system, answering machine, voicemail or a rushed business owner with
no time to answer questions.
Benefits of using a Virtual Receptionist include -
- No more missed calls – A live Virtual Receptionist helps you avoid missing calls or forwarding callers to voicemail.
- Reduced operational costs - Saving on traditional office overheads, such as employee National Insurance and Tax payments, electricity and heating bills and software and equipment provision.
- Live call screen, transfer and forwarding – Virtual Receptionists can screen your calls and prioritize them for you, making sure you receive the most important calls first.
- Calendar/appointment scheduling – Virtual Receptionists can help you get organised and stay organised as a point of contact for your meetings and appointments.
- Order processing and customer service – your customer may have found you through your website, but they want to talk to a real live receptionist before ordering.
- Voicemail and voicemail to email – You can get your voicemail via email or on your phone, whichever you prefer.
- Fax to email and professional email address – get your faxes in your inbox and never worry about having a fax machine again.
- Live answering minutes plans – Like a pay-as-you-go mobilephone plan, you only pay for the minutes you use.
and Breakfasts and Holiday Parks.
From as little as £1 per day your calls will
be answered by a dedicated team trained to understand your business, take bookings and
answer enquiries from your guests.
With more people holidaying in the UK this year and next make sure you don't lose out on bookings due to missed calls!
Starting your Virtual Receptionist call centre service with VirtualOfficeMedia is simple and straight forward. We will work with you and your allocated Agents from start to finish, providing a full reporting service throughout to ensure your chosen service is performing as effectively as possible for you.
We also understand that our continued success is down to the quality
of the call centre Agents who deliver our services, chosen to represent your organisation by matching your business requirements to their personal and professional skills, qualities, work and life experiences.
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