OutofHoursResponse@VirtualOfficeMedia
There are so many different ways that companies can use our Out of Hours Response call centre service it is impossible to list them all.
Some popular examples include -
- Switchboard service - Answer all of your calls all of the time, or some of your calls some of the time.
- Customer service helpdesk - A 24 hour customer service helpdesk can help you reduce costs while keeping your customers happy.
- Lone worker protection or employee absence hotline - Monitor and protect your employees when they are in the field, or provide a 24-hour hotline for employees to notify you when they are sick.
- Order taking - If you are running an e-commerce, direct sales or mail order business, save time and money by letting us handle your telephone orders and payments for your products outside of of normal working hours.
- Disaster recovery - Minimise disruption to your business in the event of an emergency by redirecting calls to your allocated Agent.
- Engineer call out - You can use our engineer call out service to follow your escalation lists, and support your clients 24 hours as day.
Are you a Letting Agent or Landlord?
Why not use our Out of Hours Response service to handle your Tenant calls and enquiries when your office is closed?
Starting your Out of Hours Response call service with VirtualOfficeMedia is simple and straight forward. We will work with you and your allocated Agents from start to finish, providing a full reporting service throughout to ensure your chosen service is performing as effectively as possible for you.
VirtualOfficeMedia understands that our continued success is down to the quality of the call centre Agents who deliver our services, chosen to represent your organisation by matching your business requirements to their personal and professional skills, qualities, work and life experiences.
Call today on 0845 481 8187 or email contactus@virtualofficemedia.com to discuss your requirements in detail. Make sure you follow us on Facebook and Twitter to stay up to date with the latest news and views from VirtualOfficeMedia.
